Subtextos, S.L. (“Subtextos,” “we,” “our”) values and respects the privacy of our users. This Privacy Policy describes how we collect, use, and protect personal information when users visit our website at Subtextos.com (“Site”) and use our audiovisual translation services. By using our Site and services, you agree to the terms described in this Privacy Policy. If you do not agree with these terms, please do not use our Site or services.
Information Collected
- Contact Information
- When you use our services or contact us through our email address info@subtextos.com, we may collect contact information such as your name, email address, and other relevant contact information.
- Technical Information
- When you visit our Site, we may collect technical information such as IP addresses, browser type, device used, and other access information. This data is automatically collected through cookies. For more information about cookies, please refer to our Cookie Policy.
- Usage Information
- We may collect information about how you use our services, including submitted audiovisual translations, languages involved, the type of translated content, and other information related to your use of our services.
Use of Google Analytics
Our Site uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to help analyze how users interact with the Site. The information generated by cookies about your use of the Site (including your IP address) will be transmitted and stored by Google on servers in the United States. Google will use this information to evaluate your use of the Site, compile reports on Site activity, and provide other services related to Site activity and internet usage.
Use of Information
We use the collected information for the following purposes:
- Provide Our Services:
- We use the information provided to translate audiovisual content according to your requests.
- Communication:
- We use contact information to respond to your inquiries, provide assistance, and send information related to our services.
- Service Improvement:
- We analyze usage and technical information, including Google Analytics data, to improve the quality of our services, personalize your experience, and ensure the security of our Site.
Contact Forms
Our Site uses contact forms to facilitate communication between users and Subtextos. Information provided through these forms will be used to respond to your inquiries and provide assistance related to our services.
Sharing Information
Subtextos does not share personal information with third parties, except in the following cases:
- Service Partners:
- We may share information with third-party service providers who help provide and improve our services, but only to the extent necessary to perform these functions.
- Legal Requirements:
- We may disclose personal information when we believe in good faith that it is necessary to comply with legal obligations, protect the rights, property, or safety of Subtextos or third parties, or in response to requests from competent authorities.
Data Security
Subtextos takes measures to protect users’ personal information, including implementing appropriate data security practices.
Cookie Policy
What are Cookies?
Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. Cookies are widely used to make websites work efficiently and to provide information to website owners.
Types of Cookies Used
- Necessary Cookies:
- These are essential for the operation of our Site. They allow you to navigate the site and use its features, such as access to secure areas. Without these cookies, requested services, such as audiovisual translation, cannot be provided.
- Performance Cookies:
- We use performance cookies to collect information about how visitors use our Site. These cookies help us understand how the Site is being used, which pages are most popular, and if there are error messages. These cookies do not collect personal information and are used only to improve the Site’s functionality.
- Functionality Cookies:
- These cookies allow the Site to remember choices you make while browsing, such as your preferred language or region. These cookies can also be used to provide requested features, such as video playback.
How to Control Cookies
You can control and/or delete cookies as you wish. For more information, please refer to aboutcookies.org. You can delete all cookies already stored on your computer and configure most browsers to block their installation. However, if you do this, you may need to manually adjust some preferences whenever you visit a site, and some services and features may not work.
Changes to the Cookie Policy
Subtextos reserves the right to update this Cookie Policy at any time. Any changes will be published on our Site.
This Cookie Policy aims to inform you about our use of cookies, following privacy guidelines. Make sure to read and understand this policy.
Your Rights
Users have the right to access, correct, delete, or limit the processing of their personal information. To exercise these rights, please contact us at info@subtextos.com.
Changes to this Policy
Subtextos reserves the right to change this Privacy Policy at any time. Any changes will be published on our Site.
Effective Date:
October 19, 2023.
